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Integrity Announces Compliant Call Recording Offering to its Proprietary, Industry-Leading MedicareCENTER Platform

Integrity enhances proprietary software to help agents stay compliant by offering them a simple and convenient way to record, access and store client calls

Integrity Marketing Group, LLC (“Integrity”), a leading distributor of life and health insurance, and provider of wealth management and retirement planning solutions, today announced the addition of Call Recording to its proprietary, industry-leading MedicareCENTER software.

The powerful new solution will help agents comply with recently announced Centers for Medicare and Medicaid Services (“CMS”) regulations by offering them a simple and seamless way to record all sales calls, store the calls compliantly and download calls at any time, from anywhere. MedicareCENTER Call Recording is built exclusively for Integrity agents and will be available for them to use for free beginning this month.

“At Integrity, we’re deeply committed to investing in the success of our partners and agents — and in helping them achieve their success in efficient and compliant ways,” said Bryan W. Adams, Co-Founder and CEO of Integrity. “When the new call recording requirements were announced by CMS, our technology teams immediately began working on adding telephony solutions to MedicareCENTER that would make it easy for our agents to continue to connect with and serve Americans compliantly. MedicareCENTER already set the industry standard for helping agents work smarter and more effectively. Now that Call Recording is included as this new free solution in the software, that standard has been raised even higher.”

“Technology plays a crucial role in Integrity’s mission to help Americans plan for the good days ahead,” said Harsh Singla, Chief Technology Officer of Integrity. “We also know that technology needs to be easy to use to ultimately benefit the people it’s designed to help. That’s why we worked to make our MedicareCENTER Call Recording feature seamless and intuitive. It offers agents more than just a compliant way to record and store calls — it also gives them the ability to automatically connect their calls to client contact records, which helps them manage their business more effectively and efficiently. Responding to changes in the marketplace with innovative solutions is part of what has made Integrity unique. We’re proud to build on that legacy with MedicareCENTER Call Recording.”

To learn more about how MedicareCENTER Call Recording can help agents stay compliant and focused on serving Americans, watch this brief video:

For more information about Integrity, visit

About Integrity Marketing Group
Integrity, headquartered in Dallas, Texas, is a leading distributor of life and health insurance, and provider of innovative solutions for wealth management and retirement planning. Through its partner network, Integrity helps millions of Americans protect their life, health and wealth with a commitment to meet them wherever they are — in person, over the phone and online. Integrity’s cutting-edge technology helps streamline the insurance and financial planning experience for all stakeholders. In addition, Integrity develops products with carrier partners and markets them through its nationwide distribution network. Integrity’s nearly 6,000 employees work with approximately 500,000 agents and advisors who serve more than 11 million clients annually. In 2022, Integrity will help carriers place almost $20 billion in new sales and oversee more than $30 billion of assets under management and advisement through its RIA and broker-dealer platforms. For more information, visit

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For more than 40 years, AIP Marketing Alliance (AIPMA), an Integrity Company, serves as a premier life insurance and annuity distribution partner to provide full-service support to independent wholesalers, brokerages and agents from our Troy, Michigan office. NOT AFFILIATED WITH OR ENDORSED BY THE GOVERNMENT OR THE MEDICARE PROGRAM. Copyright 2024